Written Complaints
To submit your quality of care complaint in writing to CCME, please include the following information when requesting review of a Medicare patient’s medical records:
- Medicare patient’s name and Medicare number.
- Medicare patient’s complete address and phone number (including area code).
- Type of services rendered.
- Name and address (including city) of the facility where care was given.
- Date(s) care was received.
- Description of the quality of care concern.
- If you are enrolled in a Medicare Advantage Organization, please include the organization’s name and address.
Send North Carolina quality of care review request to:
The Carolinas Center for Medical Excellence
Attn: Intake Coordinator
100 Regency Forest Drive, Suite 100
Cary, North Carolina 27518
Send South Carolina quality of care review request to:
The Carolinas Center for Medical Excellence
Attn: Intake Coordinator
246 Stoneridge Drive, Suite 200
Columbia, South Carolina 29210
|